Factory Visit

Arranging a factory visit

One of the main things nowadays when buying a camper is the relationship with the converter/manufacturer. At Wellhouse we want to encourage our customers to come and visit us, so you can see how we work first hand. It gives a chance to ask any questions, meet some of the team and see how our production line runs. We appreciate that it’s not possible for everyone to visit us, but if you can, we definitely urge you to do so.

  • What is it?

    A factory tour is to show customers how we build a van from start to finish so you see the woodwork department, roof fitting, vans in build. If you are looking at a Japanese import then we also spend a lot of time showing you why, how, where we buy them from in Japan and why we are different to other importers.

  • How does it work?

    Its all done by appointment and you need to allow at least 60 to 90 minutes. The reason we do it all by appointment is so we can spend quality time with everyone, for example on a Saturday we can have 5-6 lots of customers visit and many of our customers come hundreds of miles and if everyone turned up at 9am it would be too many at once.

  • Do I have to buy?

    No, in fact we try and deter people from buying at the time of the visit unless your 100% sure you want too. But we say to people “sleep on it” as buying a camper is a big decision. Also its a lot to take in and many people say "I can't believe how much is done to the base vehicles"

  • How serious do I need to be?

    We don't mind as the idea is to try and show you what we do and hopefully when you do decide to buy a camper it will be a Wellhouse.

  • How long does it take.

    Its only around 30 minutes but then when you start looking at vans in more detail most peoples visits are around 30-90 minutes but we get people that will spend all day here. Your making a life changing purchase and spending lots of money so take as long as you need and there is no time limit.

  • Can I pick a time and date?

    Yes you can, ideally a week day because Saturdays the workshops are closed and you really want to see campers been built.

  • Can I bring children & pets ?

    Yes you can, but as you are walking around workshops you need to keep hold of their hand. We are pet friendly but its not always advisable to have dogs in the workshop but your welcome to leave you dog in the office with one of the staff whilst you look round.

  • What do I do now?

    Just drop us an e-mail to [email protected]

    And just to repeat, we know there are hundreds of converters and manufacturers around the UK and some maybe quite close to you. All I can say is come and visit and educate yourselves on how campervans should be converter.

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Arrange a factory tour

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    Arrange a callback

    Websites are great for sending information and showing what Wellhouse do but you can’t beat a phone call and its always better to speak with us ahead of a visit so we can discuss in more detail what we can offer and your requirements.